Privacy Policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in log files (server log files). This stored data includes: z.B. the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. The EU Commission has issued an adequacy decision for Canada. The EU Commission has also issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the EU Commission's Standard Contractual Clauses.
contact
Responsible party/Data Protection Officer
Please contact us if you wish. The data controller is: Inis Heidekrüger, Jenaer Str. 7, 10717 Berlin, Germany, +49 30 82007272 iheidekrueger@amecc.de
You can reach our data protection officer directly at:
A.M.E.C. Consult GmbH
Mrs. Inis Heidekrüger
Jenaer Str. 7
10717 Berlin
Customer initiates contact via email
If you contact us proactively via email, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves the purpose of processing and responding to your inquiry.
If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Data collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you.
If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice regarding a potential purchase, preparing a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR. If the contact is for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR. We will only use your email address to process your inquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The data processing serves to process and respond to your contact request. For this purpose, we collect and process your mobile phone number registered with WhatsApp, your name if provided, and other data to the extent you have made it available. We use a mobile device for this service whose address book contains only data from users who have contacted us via WhatsApp. Therefore, no personal data is shared with WhatsApp without your prior consent to this.
Your data will be transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. is certified under the TADPF and has thus committed to complying with European data protection principles. If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice regarding a potential purchase, preparing a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.
If contact is made for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in providing quick and easy contact options and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We use your personal data only to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
For more information on terms of use and data protection when using WhatsApp, please see [link to terms of use and privacy policy]. https://www.whatsapp.com/legal/#terms-of-service (https://www.whatsapp.com/legal/#terms-of-service) and https://www.whatsapp.com/legal/#privacy-policy (https://www.whatsapp.com/legal/#privacy-policy).
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. This data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR.You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent before its withdrawal. Your customer account will then be deleted.
Collection, processing and transfer of personal data during orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract. Failure to provide this data will result in the contract not being concluded. This processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data will be shared with, for example, shipping companies, dropshipping and fulfillment providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to the minimum necessary.
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. The EU Commission has issued an adequacy decision for Canada. The EU Commission has also issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the EU Commission's Standard Contractual Clauses.
Advertising
Use of email address for availability notifications
We offer a stock availability notification service on our website. If an item is temporarily unavailable, you can enter your email address on the respective product page and be notified by email when it becomes available, provided you have consented to this. You will receive a one-time email notification when the item is available. This processing is based on Article 6(1)(a) of the GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the availability notification at any time by contacting us. Your email address will then be removed from the mailing list.
Inventory management
Use of an external merchandise management system
We use an enterprise resource planning (ERP) system for order processing. For this purpose, your personal data collected during the ordering process will be transferred to...
Billbee GmbH, Arolser Str. 10, 34477 Twistetal.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 para. 1 lit. b GDPR.
Payment service provider
Using PayPal Express
We use the PayPal Express payment service from PayPal (Europe) S.à on our website.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of enabling you to offer payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect data when you access the website (z.B. Your IP address, device type, operating system, browser type, and device location are collected, stored, and analyzed. Cookies may also be used for this purpose.Cookies allow your browser to be recognized.
Your personal data is processed on the basis of Article 6(1)(f) GDPR, based on our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object to this processing of your personal data at any time, on grounds relating to your particular situation.
By selecting and using PayPal Express, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is based on Article 6(1)(b) GDPR. Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy policy at [link to privacy policy]. www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS (http://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS).
Using PayPal Checkout
We use the PayPal Check-Out payment service from PayPal (Europe) S.à on our website.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) GDPR.
Cookies may be stored that allow your browser to be recognized. The resulting data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal
For certain payment methods, such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical methods using credit reference agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit reference agency and uses the information received about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) calculated using scientifically recognized mathematical-statistical methods, which may incorporate address data, among other factors. Your legitimate interests are protected in accordance with legal regulations. The data processing serves the purpose of credit assessment for initiating a contract. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in protecting against payment defaults when PayPal provides services in advance.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data based on Article 6(1)(f) GDPR by notifying PayPal. Providing this data is necessary for concluding the contract with your chosen payment method. Failure to provide this data will result in the contract not being able to be concluded with your chosen payment method.
Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Article 6(1)(b) GDPR. To process this payment method, PayPal may then forward the data to the respective provider. This processing is also based on Article 6(1)(b) GDPR. Local third-party providers may include, for example:
- Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Purchase on account via PayPal
When paying via invoice, the data required for payment processing is initially transmitted to PayPal. To process this payment method, PayPal then transmits the data to Ratepay GmbH (Franklinstrasse 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6 Paragraph 1 Letter b GDPR. Ratepay may conduct a credit check using mathematical-statistical methods (probability or score values) with credit agencies, following the procedure described above. The data processing serves the purpose of credit assessment for initiating a contract. This processing is based on Article 6 Paragraph 1 Letter f GDPR, due to our overriding legitimate interest in protecting against payment defaults. Ratpay pays in advance. Further information on data protection and which credit agencies Ratpay uses can be found at [link to relevant page]. https://www.ratepay.com/legal-payment-dataprivacy/ (https://www.ratepay.com/legal-payment-dataprivacy/) and https://www.ratepay.com/legal-payment-creditagencies/ (https://www.ratepay.com/legal-payment-creditagencies/).
Further information on data processing when using PayPal can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full (https://www.paypal.com/de/webapps/mpp/ua/privacy-full).
Cookies
Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.
Cookies are stored on your computer. Therefore, you have full control over their use. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to fully utilize all the functions of this website.
The links below provide information on how to manage cookies in the most common browsers (u.a. (also deactivate) can:
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you navigate to a different page and to offer you services.Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognized even after a page change.
The use of cookies or similar technologies is based on Section 25 Paragraph 2 of the German Telemedia Act (TDDG). The processing of your personal data is based on Article 6 Paragraph 1 Letter f of the GDPR, due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
analysis AI tools
Use of Google Analytics 4 We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. This can u.a. The following information is collected: IP address, date and time of page visit, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, and purchase activity. Your data may be linked by Google with other data, such as your search history, personal accounts, usage data from other devices, and any other data Google holds about you.
Google will shorten the IP address beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
In this context, we also use the Google Signals service. Google Signals enables cross-device tracking. Your data can therefore be analyzed across devices if you have activated "personalized advertising" in your account settings and your devices are linked to your Google account. This makes it possible to identify which device you use to search for products and later return to make purchases on a different device. z.B. to complete a tablet.
The cross-device reports generated in this context contain only aggregated data. We therefore only receive statistics based on Google Signals. To prevent Google Signals from collecting and storing data across devices, you can disable the "personalized ads" feature in your Google account settings. Further information can be found here. https://support.google.com/ads/answer/2662922?hl=de (https://support.google.com/ads/answer/2662922?hl=de).
Further information on data processing and data protection regarding Google Signals can be found at https://support.google.com/analytics/answer/7532985?hl=de (https://support.google.com/analytics/answer/7532985?hl=de).
The information generated about your use of this website is usually transmitted to and stored on a Google server in the USA.For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles. Both Google and US government authorities have access to your data.
Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites (https://policies.google.com/technologies/partner-sites) and under https://policies.google.com/privacy?hl=de&gl=de (https://policies.google.com/privacy?hl=de&gl=de).
Using Shopify statistics
We use the statistics and analytics functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website as part of order processing. Shopify is a company affiliated with Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and made available in reports, analyses, and statistics. u.a. The following device information is collected and processed: information about your web browser, IP address, time zone, and some of the cookies installed on your device. When you navigate the website, information about the web pages or products you visit, the referrer URL (the website from which you accessed our website), and information about how you interact with the website are also collected. Technologies such as cookies, web beacons, tags, and pixels (electronic files used to collect information about how you navigate the website) are used for this purpose.
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. The EU Commission has issued an adequacy decision for Canada. The EU Commission has also issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the EU Commission's Standard Contractual Clauses.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG). i.V.m. Article 6 paragraph 1 letter a GDPR. Your personal data is processed with your consent on the basis of Article 6 paragraph 1 letter a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.
You can find more information about data protection at Shopify here. https://www.shopify.com/de/legal/datenschutz (https://www.shopify.com/de/legal/datenschutz), Information on the data processing agreement at https://www.shopify.com/de/legal/dpa (https://www.shopify.com/de/legal/dpa) and information about the cookies used under https://www.shopify.com/de/legal/cookies (https://www.shopify.com/de/legal/cookies).
Using "Shopify Network Intelligence"
We use the "Shopify Network Intelligence" security and analytics feature from Shopify Inc., Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland, in our online shop. Shopify Network Intelligence is an automated system based on artificial intelligence. This system serves to improve network security, detect fraud, and optimize shop performance.
Shopify Network Intelligence monitors network access and user behavior to detect and prevent fraudulent activities (e.g., credit card fraud, bot attacks) at an early stage. Data is also used for technical stability and performance analysis.
In accordance with Article 52 of the AI Regulation, we inform you that you are interacting with an AI system. The responses generated by Shopify Network Intelligence may contain errors or be incomplete.Please critically examine the content and do not rely solely on the chatbot output for legally binding matters.
Shopify Network Intelligence helps us ensure IT security and fraud prevention, the availability of the online shop, and analyze and optimize shop performance.
Cookies are used for this purpose. These cookies enable the recognition of your internet browser. Your data may be transferred to Canada. The EU Commission has issued an adequacy decision for Canada, which covers data processing by companies subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). Shopify, headquartered in Canada, is subject to PIPEDA and is obligated to comply with its data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 TTDSG. i.V.m. Article 6 paragraph 1 letter a GDPR. Your personal data is processed with your consent on the basis of Article 6 paragraph 1 letter a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.
Further information on data processing can be found in Shopify's privacy policy at https://www.shopify.com/de/legal/datenschutz (https://www.shopify.com/de/legal/datenschutz)
Plug-ins and other
Using Google reCAPTCHA
We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. This query serves to distinguish between input by a human and input by automated, machine processing. For this purpose, your input is transmitted to Google and further processed there. Additionally, your IP address and, if applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and may also be transferred to servers of Google LLC in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG). i.V.m. Article 6 paragraph 1 letter a GDPR. Your personal data is processed with your consent on the basis of Article 6 paragraph 1 letter a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.
Further information about Google reCAPTCHA and its privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) as well as https://www.google.com/privacy (https://www.google.com/privacy).
Using YouTube
We use the YouTube video embedding function on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This feature displays videos hosted on YouTube within an iFrame on the website. The "Enhanced Privacy Mode" option is enabled. This means that YouTube does not store any information about website visitors. Information is only transmitted to and stored by YouTube when you actually watch a video. Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF).YouTube has certified itself according to the TADPF and has therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG). i.V.m. Article 6 paragraph 1 letter a GDPR. Your personal data is processed with your consent on the basis of Article 6 paragraph 1 letter a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.
For more information about how YouTube and Google collect and use data, your related rights and options for protecting your privacy, please see YouTube's privacy policy at [link to YouTube's privacy policy]. https://www.youtube.com/t/privacy (https://www.youtube.com/t/privacy).
Data subject rights and storage period
Storage duration
After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
Provided the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, pursuant to Article 21 Paragraph 1 GDPR, you have the right to object to processing based on Article 6 Paragraph 1 f GDPR, as well as to processing for direct marketing purposes.
Right to lodge a complaint with the supervisory authority
According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is unlawful.
You can lodge a complaint with the supervisory authority responsible for us, which you can reach using the following contact details:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
E-mail: poststelle@ldi.nrw.de
Right to object
If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, you have the right to object to this processing at any time with effect for the future on grounds relating to your particular situation.
After an objection has been lodged, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.
Last updated: October 22, 2024